Jan O’BrienJan O’Brien

I’m on the Boards of two coops in the financial sector — one is Central 1, the second tier coop mentioned in this module, and the other is a large credit union. As the discussion in module pointed out it continues to be extremely difficult for credit unions to coalesce in a single organization. It is difficult for the second tier to overcome past legitimacy issues. Individual credit unions have long memories. Rebuilding trust is the critical component. It can’t be achieved in one leap but instead requires small steps that illustrate good faith. Gradually, trust emerges and decision-making by the second tier becomes legitimate.


“I thoroughly enjoyed the Good Governance Matters course offered by Co-operatives First. The course provided a solid background on governance generally and specific examples of good governance practices in co-operatives. It is uncommon to find governance training specific to co-operatives so this was refreshing.”

Janet Taylor (Corporate Secretary)

Libro Credit Union

“The Good Governance Matters Course was a valuable course. I shared it with the [Arctic Co-operatives Limited] Senior Leadership Team. If it ever comes up again, I highly recommend others to take it.”

Mary Nirlungayuk (Corporate Secretary and Vice-President, Corporate Services)

Arctic Co-operatives Limited

“The online course, Good Governance Matters was very informative, easy to navigate and discussed issues relevant to our needs as a Board of Directors. This course is a great tool for boards to build their knowledge to become strong, strategic boards.”

Lori Sanders (President)

Sherwood Co-op

“This course has greatly increased my understanding of what good governance could/should look like and how each part (boards, management, members) plays a vital role in the co-operative’s success.”


“This course was highly enjoyable, and relevant to working in not only the co-op space, but with any group that needs to make decisions.”