Our credit union seek legitimacy through a number of channels starting with director elections where members have selected the directors recommended by the Nominations and Election Committee. Our annual general meeting is well attended and provides another forum where members can ask questions and challenge decisions. We also seek feedback from members through a number of different surveys and advisory committees. Hearing back from our members is a very important part of our culture. Occasionally, the Board and management have reversed a decision when the feedback from the members has pointed out a flax or lack of legitimacy. It is important to be able to recognize mistakes and transparently correct them.