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I believe legitimacy is key to the success of any company. If the staff and members don’t agree with your process, strategy or guidelines, there’s a high likelihood of failure. Thus, aligning and understanding the market that an entity serve and the people that contribute to the process and/or strategy are critical to forming legitimacy. When everyone are on the same page or understand the foundation, it easier to build on top of it. This is similar to always driving on the right or left hand side of the road analogy, depending on where you live. Having a basic understanding/foundation, help pave a roadmap to success and a process of legitimization.


“I thoroughly enjoyed the Good Governance Matters course offered by Co-operatives First. The course provided a solid background on governance generally and specific examples of good governance practices in co-operatives. It is uncommon to find governance training specific to co-operatives so this was refreshing.”

Janet Taylor (Corporate Secretary)

Libro Credit Union

“The Good Governance Matters Course was a valuable course. I shared it with the [Arctic Co-operatives Limited] Senior Leadership Team. If it ever comes up again, I highly recommend others to take it.”

Mary Nirlungayuk (Corporate Secretary and Vice-President, Corporate Services)

Arctic Co-operatives Limited

“The online course, Good Governance Matters was very informative, easy to navigate and discussed issues relevant to our needs as a Board of Directors. This course is a great tool for boards to build their knowledge to become strong, strategic boards.”

Lori Sanders (President)

Sherwood Co-op

“This course has greatly increased my understanding of what good governance could/should look like and how each part (boards, management, members) plays a vital role in the co-operative’s success.”


“This course was highly enjoyable, and relevant to working in not only the co-op space, but with any group that needs to make decisions.”