Dianne BrownDianne Brown

Totally agree with both comments, as I worked my way through this study I am reminded that in our model every member being an owner is still very important and ownership comes with responsibilities. The membership may not hold us accountable at an AGM if we, the governing board fail them, they have so many options in todays market place, we can quickly loss their trust and loyalty if we are not legitimate. As the size of North Central Coop grows and the number of communities that we serve increases we are focusing on a process that will keep us in touch with the membership, with the specific focus of sharing information and getting their feedback(not a survey). A ‘coop community councils’ process that will engage them at a level different then the non -member consumer. Hopefully giving them some tools so that they help shape the future, as their role in the strategic interdependency of their Coop.


“I thoroughly enjoyed the Good Governance Matters course offered by Co-operatives First. The course provided a solid background on governance generally and specific examples of good governance practices in co-operatives. It is uncommon to find governance training specific to co-operatives so this was refreshing.”

Janet Taylor (Corporate Secretary)

Libro Credit Union

“The Good Governance Matters Course was a valuable course. I shared it with the [Arctic Co-operatives Limited] Senior Leadership Team. If it ever comes up again, I highly recommend others to take it.”

Mary Nirlungayuk (Corporate Secretary and Vice-President, Corporate Services)

Arctic Co-operatives Limited

“The online course, Good Governance Matters was very informative, easy to navigate and discussed issues relevant to our needs as a Board of Directors. This course is a great tool for boards to build their knowledge to become strong, strategic boards.”

Lori Sanders (President)

Sherwood Co-op

“This course has greatly increased my understanding of what good governance could/should look like and how each part (boards, management, members) plays a vital role in the co-operative’s success.”


“This course was highly enjoyable, and relevant to working in not only the co-op space, but with any group that needs to make decisions.”