John KortramJohn Kortram

1. How does your co-operative approach choosing the right view of the future?
One of our ways of dealing with defining the right view of the future lies in the process. We do not decide on the Monday that Wednesday afternoon we are going to define our view of the future. It is a cyclical progressive process, planned well in advance, with lots of outside subject matter reading material, presentations from management. Secondly we use contributions from outside parties and further a well structured discussion with questions to retain focus. I have experienced that the kind of board culture and diversity (Page) are key to the quality of this process.
2 What processes has your co-op put in place to minimize issues like bias, groupthink, or overconfidence?
In addition to the comments provided in point 1. The process starts with the identification of skill sets represented on the Board against a skills and competencies matrix and a nomination process with the support of an external bureau and an endorsement procedure. Peer coaching, evaluation processes, external directors, mutual respect and ditto behavior, self declaration of conflict of interest and a skilled Chairperson are some of the others ways dysfunctional decision making processes are kept out of the board room.


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Janet Taylor (Corporate Secretary)

Libro Credit Union

“The Good Governance Matters Course was a valuable course. I shared it with the [Arctic Co-operatives Limited] Senior Leadership Team. If it ever comes up again, I highly recommend others to take it.”

Mary Nirlungayuk (Corporate Secretary and Vice-President, Corporate Services)

Arctic Co-operatives Limited

“The online course, Good Governance Matters was very informative, easy to navigate and discussed issues relevant to our needs as a Board of Directors. This course is a great tool for boards to build their knowledge to become strong, strategic boards.”

Lori Sanders (President)

Sherwood Co-op

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“This course was highly enjoyable, and relevant to working in not only the co-op space, but with any group that needs to make decisions.”