At Libro shared values drive us, from our Owners right through to the Board and management. As an organization everything we do is focused on our Why. Following along the path of Simon Sinek and Start with Why, we involved our staff, directors and Owner Representatives in creating our Why, How and What statements post-merger in 2014. We are personally invested in our Why and it appeals to many in the community who later become involved with our credit union. We may disagree on certain points but as long as we focus on Why Libro exists we will follow the right path.
We also have very strong group norms. In fact, the board took time last year to discuss group norms in the boardroom. These are being woven into every interaction as well as more formal things like the code of conduct. This helps us know how we should behave.
Shared values, group norms and strong culture are what keep us moving forward. I have heard us called a cult by some. I take that to mean that we do in fact have the values, norms and culture we’re looking for; it just isn’t right for everyone.