It is our organizational belief that Owners should play a larger role in our co-op/credit union that allows us to succeed with our multi-level governance model. Our Owners elect a smaller group of representatives who we regularly interact with, keep informed and engaged. These individuals take on the responsibility of holding the board and management more accountable because of their additional knowledge and passion. Our Owner Representatives help our board and management stay focused on our Owners wants and needs.
I think it gets harder to engage with Owners directly as the co-op grows in size which might account for some of us saying that the board or management have the most authority.